Published by Peter Barron Stark & Associates

Your premier resource for sharpening & strengthening your negotiation skills & techniques or providing training

    Tactic and Challenge of the Week  — September 15, 2004


Peter Baron Stark: PBS Consulting - Everyone Negotiates

Peter Barron Stark
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Tactic #87- Setting a Time Limit

Summary:  Imposing a time limit for making a decision.


At any time during a negotiation, either party may Set a Time Limit on agreeing to a particular deal point. But remember, you do not have to accept any limits your counterpart sets. In fact, it is a good idea to question all your counterpart’s limits. On the other hand, it is also a good idea to go into a negotiation with your own limits in mind.

Example

You make an offer on a house. The seller counters with a price that is two thousand dollars higher, and gives you just twenty-four hours to make a decision.

 

Counter
First, you could counter with the tactic of Asking an Open-Ended Question, asking why the seller is imposing this time limit. Second, using the tactic of That’s Not Good Enough, you could tell the seller the time limit is unacceptable and be prepared to walk away. A third option would be Moving the Deadline. Tell the seller you cannot respond within twenty-four hours, but will reply in forty-eight hours. This tactic would give you more time to make a better decision. Fourth, you could simply ignore the time limit.


This tactic is one of 101 strategies and tactics featured in The Only Negotiating Guide You'll Ever Need, by Peter Stark and Jane Flaherty.


Ask the Negotiator

Dear Peter,

2.5 years ago I took a position as Floodplain Engineer in Local Government, working under a senior Engineer from Bangladesh. Our working relationship has always been very efficient, polite and friendly. 1.5 years ago a new position was created which was to supervise a flood engineering and drainage team within a larger Natural Resources Unit. I applied for the position and won it. He didn't apply. Me winning the position however meant, that instead of working under him, I was now his boss. Ever since, our relationship has slowly deteriorated and he keeps trying to give me work or asserting his seniority over me in front of other people. How can I politely get through to him that the situation has changed and that even though I am a lot younger than him, I have been awarded the senior responsibility?

Regards,
Daniela


Dear Daniela,

Although a negotiation does need to take place, it is a negotiation for improved performance from your direct report.  The only thing you did not tell me in your letter is whether you do this gentleman's performance review.  If he really does work for you, then I imagine you are responsible for the review of his performance.  You stated you want to politely get through to him that you are now his boss.  I agree being polite is important.  I also feel you need to be more direct and confident in your communication with this gentleman than you have ever been in the past.  There is a big difference between being perceived as "polite and nice" and being respected as the leader.  Your goal is to be respected as the leader.

 

In a direct and confident communication style, I recommend that you collect very specific examples (word for word) where this gentleman asserts his seniority over you in front of other people.  Tell him you do not appreciate this style of interaction and share an example of how he might handle it differently in the future.  When he does it again, sit him down for another session.  If he continues down this course, ensure his performance evaluation honestly reflects the issues you have discussed.  I recommend you purchase a good book on leadership that covers coaching and counseling your employees in detail. (My book, The Competent Leader, will help you in asking the right questions that allow "difficult people" to discover why their behaviors are creating a problem.  It's available at www.pbsconsulting.com).

 

Last, what I do not recommend is that you "tell" this gentleman that "you are now over him".  As Margaret Thatcher once said, "Being powerful is like being a lady.  If you have to tell people you are, you aren't."

Best regards,
Peter

 


Ask the Negotiator - Are you involved in a negotiation and not sure what strategies or tactics to use?  Send in your toughest negotiation challenge and our team of expert negotiators will outline a specific plan to ensure your success.  Please send your negotiation challenge to info@everyonenegotiates.com.  If your challenge gets published, we'll send you an autographed copy of The Only Negotiating Guide You'll Ever Need, by Peter Stark and Jane Flaherty ($14.95 retail) WOW!!        

 


To view this month's issue of The Master Negotiator, the premiere on-line newsletter for negotiators, follow this link:

The Master Negotiator, Volume 2, Number 8 Nonverbal Negotiation, Part II

To view previous Negotiating Tactics of the Week, follow this link:

Negotiating Tactics of the Week


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Copyright 2003 Bentley Press